Frequently asked questions
Choosing a charger
Which Gallevant charger is right for me?
Choose based on how and where you charge:
SlimCharge™ is ideal for everyday carry. It attaches magnetically to your phone and uses a built-in USB-C or Lightning cable.
MagCharge™ offers magnetic wireless charging and an integrated kickstand for hands-free viewing.
3-in-1 Charging Dock charges a compatible phone, smartwatch, and wireless earbuds together.
RoadWarrior models offer greater capacity and multiple-device charging for longer trips, busy workdays, and time away from outlets.
What is the difference between SlimCharge and MagCharge?
SlimCharge attaches magnetically to your phone but delivers power through its built-in cable. It’s designed to provide reliable charging without requiring you to carry a separate cord.
MagCharge delivers compatible wireless charging and includes a built-in kickstand for watching videos, taking calls, or using your phone hands-free.
What does 5,000mAh mean?
The mAh rating describes the power bank’s battery capacity. A 5,000mAh charger is designed to provide a convenient portable boost for most smartphones.
The amount of power your phone receives depends on its battery size, condition, usage, charging method, and normal energy lost during charging.
Compatibility
Are Gallevant chargers compatible with iPhones and Android phones?
Most Gallevant portable chargers work with compatible Apple and Android devices. Compatibility depends on the product, your phone’s charging port, and whether your phone or case supports magnetic attachment.
Check the compatibility details on the individual product page before ordering.
Which built-in cable should I choose?
Choose the cable that matches your device:
- USB-C: Most newer iPhones, Android phones, tablets, earbuds, and other current devices.
- Lightning: Older compatible iPhone, iPad, and AirPods models that use Apple’s Lightning connection.
If you’re uncertain, check the charging port on your device before selecting a version.
Do I need a magnetic or MagSafe-compatible case?
For the strongest attachment, use a MagSafe-compatible phone or magnetic case.
Compatible iPhones can attach directly, although case thickness and materials can affect magnetic strength. Most Android phones require a compatible magnetic case or magnetic ring.
Can I use the charger with my regular phone case?
Possibly, but thick, textured, wallet-style, metal, or nonmagnetic cases can weaken attachment or prevent wireless charging. For the best results, use a slim magnetic or MagSafe-compatible case.
Never place credit cards, hotel keys, or other magnetically encoded cards between the phone and charger.
Does SlimCharge charge wirelessly?
SlimCharge attaches magnetically for hands-free convenience but charges your device through its built-in cable.
For magnetic wireless charging, choose MagCharge.
What can the 3-in-1 Charging Dock charge?
The 3-in-1 Charging Dock is designed to charge a compatible magnetic phone, smartwatch, and wireless-earbud case together.
Device compatibility can vary, so review the product page before ordering—particularly for smartwatch models.
Traveling with Gallevant
Below are some common questions about our products
Can I take my Gallevant power bank on an airplane?
Portable lithium power banks are permitted in carry-on baggage but shouldn’t be packed in checked luggage. Keep the charger protected against accidental activation or damage.
Airline and destination rules can vary, so confirm the current requirements with your airline before traveling.
Can I use my charger internationally?
Portable power banks charge through USB connections and can generally be recharged internationally when used with an appropriate local wall adapter.
A travel plug changes the plug shape but doesn’t necessarily convert voltage. Always check the specifications of your charging adapter and the electrical requirements at your destination.
